Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
attentive staff
pricey
average dining
7.8/10
Very good
Rooms
7.6
Location
8.6
Service
8.9
Dining
7.2
Guest reviews
7.8/10
based on 11 reviews
4/5
based on 859 reviews
7.6
7.6/10 based on 2004 reviews
#47 of 135 hotels in Salzburg based on Tripadvisor
Charlie
United Kingdom,
April
2024
7.8/10
The hotel offers gorgeous views from the balconies and a shared balcony but lacks maintenance in some rooms like the cracked sink. On the bright side, the rooms with nice views provide a pleasant stay. The service is top-notch, especially at the reception desk. The location is convenient, with easy access to the city center and tourist attractions. However, the dining options are limited to homemade pastry. The facilities are well-kept, ensuring a comfortable stay overall.
Rooms
8.0
The rooms with nice views are a highlight.
Service
9.0
Excellent service, especially at the reception desk.
Location
8.0
Conveniently located with easy access to the city center and tourist attractions.
Dining
6.0
Limited dining options to only homemade pastry.
Facilities
8.0
Well-kept facilities for a comfortable stay.
Alex
United Kingdom,
April
2024
8.0/10
The hotel offers rooms with a great view from a common balcony and a nice overall view. The price is a bit high for the value provided, and the dining experience is average with thin crispy fries available. However, the service is top-notch with attentive staff and useful amenities. The location is very convenient, being near both the train and bus stations, making it easy to explore the city center.
Rooms
8.0
The rooms come with a common balcony that offers a good view.
Service
9.0
The service at the hotel is excellent, with attentive staff and useful amenities available.
Location
9.0
The hotel is conveniently located near both the train and bus stations, making it easy to reach the city center.
Dining
6.0
The dining experience offers thin crispy fries but is average overall.
Facilities
8.0
The hotel provides good facilities for a comfortable stay.
convenient location
pricey
Allan
United Kingdom,
March
2024
8.2/10
The hotel offers breathtaking views from the balcony, but some rooms have a cracked sink. The rooms overall provide a nice view and are comfortable. The service is top-notch with excellent assistance at the reception desk. The location is perfect for exploring the city center on foot. However, the dining options are limited to Thai dishes only. The facilities are well-maintained and add to the overall experience.
Rooms
8.0
The rooms offer a nice view and are comfortable.
Service
9.0
Top-notch service, especially at the reception desk.
Location
9.0
Perfect location for exploring the city center on foot.
Dining
7.0
Limited dining options with only Thai dishes available.
Facilities
8.0
Well-maintained facilities that enhance the overall stay.
Sheila
United Kingdom,
February
2024
7.6/10
The hotel offers rooms with a common balcony featuring a cracked sink but with a good view from the balcony. The service is satisfactory with a friendly staff. It is conveniently located near the city center. The dining experience includes homemade pastry. The facilities are adequate.
Rooms
7.0
The rooms with a common balcony have a cracked sink but offer a good view from the balcony.
Service
8.0
The service provided by the staff is friendly and satisfactory.
Location
9.0
The hotel is conveniently located near the city center.
Dining
7.0
Enjoy homemade pastry during your dining experience.
Facilities
7.0
The hotel provides adequate facilities for guests.
John
United Kingdom,
January
2024
8.0/10
I had a pleasant stay at the hotel. The rooms offer a great view from the balcony, although I did notice a cracked sink. The service was excellent, and the location was very convenient, being fairly close to everything we wanted to see. The dining experience was delightful, especially the delicious marmalade. However, some improvements could be made in terms of room maintenance.
Rooms
7.0
The rooms come with a great view from the balcony, but I did spot a cracked sink.
Service
9.0
The service at the reception desk was outstanding.
Location
8.0
The hotel is fairly close to everything we wanted to see.
Dining
8.0
The dining experience was enjoyable, especially the delicious marmalade.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
Stephen
United Kingdom,
January
2024
8.0/10
The hotel offers beautiful views from the balcony and rooms, but some amenities need maintenance. The service was exceptional, but the price seemed a bit high for what was offered.
Rooms
8.0
The view from my room was absolutely stunning. However, the sink in the bathroom was cracked, which was a bit disappointing.
Service
9.0
The service at the reception desk was top-notch. The staff went above and beyond to assist me during my stay.
Location
9.0
The hotel is conveniently located near both the train and bus stations, making it easy to travel around. It's also close to the city center.
Dining
7.0
Facilities
7.0
The hotel facilities were good overall, but some areas seemed to require maintenance to uphold their standard.
Samuel
United States,
January
2024
7.6/10
This hotel offers breathtaking views from the balcony and has a nice atmosphere. The rooms provide a stunning view, but some may have a cracked sink. The service is top-notch, but the price could be better. The location is very close to the center with great access to local bakeries. The dining options are satisfying, especially for sandwich lovers. However, some facilities may need improvement.
Rooms
7.0
The rooms offer fantastic views and a nice ambiance.
Service
9.0
The service is excellent with attentive staff.
Location
8.0
The hotel is conveniently located near the city center with easy access to local bakeries.
Dining
8.0
The dining experience is enjoyable, especially for those who love sandwiches.
Facilities
6.0
The facilities are decent but could use some improvements.
Mark
United States,
November
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms offered breathtaking views from the balcony, but sadly, my sink was cracked. The common balcony was a lovely touch. The service was top-notch, especially at the reception desk, and I felt really taken care of. The location was superb, just a 10-minute walk to the city center, making it super convenient to explore all the tourist attractions on foot. The dining experience, particularly the Italian food, was beyond delicious. The facilities were modern and well-maintained.
Rooms
8.0
The room had a stunning view from the balcony, but the sink was cracked.
Service
9.0
The service at the reception desk was exceptional, making me feel truly valued.
Location
9.0
The hotel's location was perfect, just a stone's throw away from the city center and near the supermarket.
Dining
10.0
The Italian food served was heavenly, truly a culinary delight.
Facilities
9.0
The facilities were modern and well-maintained, adding to the overall comfort of my stay.
Peter
United Kingdom,
October
2023
7.2/10
The hotel offers stunning views from the balcony and comfortable rooms, but the sink in my room was cracked. The service was exceptional, and the location was conveniently close to the city center. However, the dining options were limited, and the facilities were average.
Rooms
7.0
I enjoyed the good view from my room's balcony, but the cracked sink was a downside.
Service
9.0
The service at the reception desk was top-notch and very welcoming.
Location
8.0
The hotel's proximity to the city center made it easy to explore the area.
Dining
6.0
The dining experience had limited options and could be improved.
Facilities
6.0
The facilities were average, nothing extraordinary.
Fred
United States,
July
2023
8.2/10
I couldn't have asked for a better location for this hotel! Situated near the train station and bus station, it made exploring the city center a breeze. The rooms had a common balcony with breathtaking views; however, my sink was cracked which was a small downside. The service was top-notch, especially at the reception desk. The dining options were a bit limited for me, but the small meals were decent. The facilities were great, with everything I needed right at my fingertips.
Rooms
8.0
The rooms had a common balcony with good views but my sink was cracked.
Service
9.0
The service, especially at the reception desk, was excellent.
Location
9.0
The hotel is near the train and bus stations, making it convenient for exploring the city center.
Dining
7.0
The dining experience was satisfactory with decent small meals.
Facilities
8.0
The facilities were well-maintained and met my needs during the stay.
Great view from the balcony
Cracked sink
Charles
United Kingdom,
June
2023
8.2/10
The hotel offers breathtaking views from the balcony, but a cracked sink was a drawback. The rooms provide a good value for the money spent.
Rooms
8.0
The room had a nice view from the balcony, which was a wonderful feature. Unfortunately, there was a cracked sink that needed attention.
Service
9.0
The service at the reception desk was excellent, making check-in and out a breeze.
Location
9.0
The hotel is conveniently located near the train station, making it easy to access different parts of the city.
Dining
7.0
Facilities
The hotel offers basic facilities that cater to essential needs during the stay.
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